Pay attention to what the seller is selling, and check their other items for sale. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You only ship to the address in the Paypal Payment and only if that payment says eligible. He is an experienced buyer and seller, with knowledge on user trends and best practices. Don't email before you bid, because if a transaction happens outside of eBay, you lose any protections to which you'd otherwise be entitled. Reading these boards will make you paranoid so try to relax as most transaction go smoothly. Sellers that seem to be advertising large quantities of highly priced "untested" items are generally selling junk for the price of nonjunk—and getting away with it. One of the most easy scams to spot on eBay involves buyers trying to continue the sales transaction away from eBay. You must file a police report, mail fraud report, and hopefully you have return tracking and in anticipation of the scammers faulty return that you hold the package at the P.O. The information, if it's worth anything, is generally already free. Hard to tell if they are telling the truth, but if they use the word feedback or talk about a partial refund, they are probably scammers. Known as phish emails or spoof emails, these messages look like they've come from eBay and ask you to do specific things. Only it isn't, and the message is a fake, and if you do what is asked, you're going to lose your money or your identity. They may even contain phone numbers, but the numbers are fake. For this eBay scam, the seller will list a normal item, generally with a "buy now" option, and once you purchase it and send them the money, the scammer will intentionally botch your name. New ids can be generated bots if the buyer favored id has already been chosen by someone else. It was a buy it now transaction, and I can't imagine why a scammer would target somene selling stuffed animals, but it just feels weird. A quick sale. Again, this is a very simple scam. The boards are all about solving problems, but it is just a small slice of ebay. But do so before you react. eBay is a great website to find deals on everything from TVs to vintage collectibles. Saving money by buying direct from China or other global manufacturing centers is tempting, and in most cases, this is a fine thing to do. A popular scam involving cashier’s checks has been known to crop up in … But many scammers will try to play on the sellers inexperience and good nature.to get a refund. ... International eBay websites include letters that tell what country the site is associated with. You've been bidding on an auction item and suddenly it's no longer there. For example, the addresses for eBay France contain .fr ... we don't allow buyers and sellers to complete sales outside of eBay. I am trying to prevent myself from responding to the "smelly sock" return. Actually you can do a lot to slow scammers down. A $500 total alone doesn't mean the seller is a scammer, but it is one sign to look out for. Do not choose the no returns option. You'll typically see an as-is disclaimer somewhere in the listing. A scammer's goal is to obtain items free or at a greatly reduced cost while at the same time hiding or masking their ploy. Could also be the new member just wants to make a purchase while at the same time continuing thinking about a more better fit ID for themselves. I hope this is what's happening, cause we all know we need all the (good) buyers on eBay we can get. Asking for your paypal address so they can pay. What you're actually being led to do is talking to someone totally unrelated to eBay who will claim in a very professional and official-sounding way to be working for the company. Selling Items: Accept only the exact purchase price. However, you learn that you can still complete the sale by following their directions. Real offers will always lead back to an auction listing on the real eBay.com website and will also appear in the messages area of your My eBay account. Buyer Fraud on eBay Buyer fraud isn't unique to eBay. These are hard cases if they happen. Watch for red flags that might tell you to look for someone else to do business with. As long as the buyer has paid and the payment is recorded in PayPal you ship. MT, via email At eBay they claim to have “a dedicated seller protection team working around the clock to enforce policies and track problems before they start”. How it works: A buyer or … With a random username and zero feedback, this is probably a "guest account". They may be trying to get you to complete a purchase off eBay, for example by paying cash or transferring money to an overseas account. If you've already fallen prey to one of these scams, your best bets are to work through buyer protection and, if necessary, a credit card dispute, assuming that the transaction went through eBay and you were wise enough to pay with a major credit card. Claiming that they didn't get the item. Computer Scams If you bid in a computer auction but don't win, the seller might email you to ask … But new members do not have feedback since they are just starting out. All the items purchased were small dollar amounts, less than $20, and were collectable-type items, coffee mugs, tshirts ... those type items. We’ll give you the lowdown on their latest techniques and tactics in this week’s issue. Real offers always have a few things in common: they'll be offers on items that you actually bid on, didn't win, and for which the listing is now complete and bidding closed. Hope that helps! Off-eBay contact or payment: eBay Messages is the safest way to contact other members. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. in general. In most cases, sellers either have a very poor feedback percentage for eBay or they have a feedback profile that is continually padded with numerous smaller sales or purchases; in many cases, the profile comes from transaction in which the buyer buys from and/or sells to themselves in another account in order to keep up their feedback percentage. Always get tracking and check the tracking to see if it says delivered. You log in to your Paypal Account. When you make an eBay purchase, pay by PayPal or by credit card. Before you even contact a seller, look for negative reviews, a lack of a refund policy, missing or vague information, or requests for money orders, checks, or other third-party payment methods. Many just say to not list anything you can not afford to lose. My best advice is to not list high dollar ($50 or more) items until you have as much selling feedback as the dollar value of the item. Individuals tend to select a name that can be remembered. The online auction site launched in 1995, and scammers have used it ever since. Share best practices, tips, and insights. For buyers. Your desire for the impossible shouldn't trump your common sense. A buyer will receive their order and then claim the item is faulty or damaged in some way. Whatever those directions are, don't do follow them. Scams on transactions external to eBay. Often ID's like you described are "guest" IDs and the buyer has not joined eBay, but is allowed to make a few purchases without joining. No returns gives the seller a false sense of security that the transaction is over - but ebay's policies trump yours. Hard to tell if they are telling the truth, but if they use the word feedback or talk about a partial refund, they are probably scammers. Read these boards, to learn what problems others are having, but don't be parinoid. Most people won’t open it, especially if it is a package. So much money can be made selling it on ebay... Low feedabck buyers or "0" Feedback buyers are not the one's to be worried about. You should also generally be on the lookout for … You don't need to fear them any more than any other buyer. Any second-chance offer that doesn't meet these criteria, or that asks for wire transfers or any other form of money, is a fake designed to separate you from your money. ebay sends invoices and they can pay right through any winning notification of the transaction so it is not needed - the buyer will send an official looking email from paypal saying you've got cash ship the item. Every e$Bay member started at zero feedback. Being asked to contact the seller before making a bid or purchasing steeply discounted items that are actually counterfeits are some ways scammers target buyers. The scammer may even say they found you through eBay's Trading Assistant program. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Electronics are a big one to watch out for, like auto and computer parts. Aron Hsiao wrote about eBay for The Balance Small Business. Either the listing is gone because eBay has suspended the seller, or the seller has canceled it in order to get you to trade with them offline, where they are not subject to eBay rules and oversight and no record exists of whatever you and the seller do in the transaction. Scammers trick innocent and trustworthy people into sending them money and merchandise. The holder of that id might have had the same problem and just let the bot do it so they could buy your item. But it’s also a target for scammers, who know how to spot their quarry. Even if you had delivery confirmation and the message where the buyer asked - ebay will let the buyer win an Item Not Recieved dispute - because it was not shipped to the address on the payment. And now, on to the next most common eBay buyer scam: 2. I mean who couldn’t use a little extra money and it’s also good for the environment. Claiming a problem with the item. If you notice any of these issues, report them to us. Look for red flags. Scammers count on new sellers like you to scam them. 1: The pictures. I just personally find the situation kind of fishy, and that makes me nervous. Scammers will try to reach you where you least expect it, including by phone, email, or text message. Those buyers actualy have less protection via the eBay Buyer Protection policy. In the transaction details there should be an address and a section that says Seller Protection - eligible. One more. The reason sellers want you to wire money by Western Union or a bank check is that money sent this way is virtually unrecoverable and untraceable once you realize you've received nothing in return. In all instances, come here first and ask if something about a buyer gets your spidey senses off. In all cases, they either ask you to provide information or click a link in the email that takes you to what appears to be the eBay (or Escrow.com or PayPal) website. If you've already attempted to contact the member but were unable to resolve the problem, you can open a case at the resolution center. Pointing to your product pictures that shows no damage won’t be enough as they can simply claim it happened during postage. These peer exchanges are an amazing resource, especially since the the average U.S. home as more than 50 unused items worth $3,000 just lying around. Sometimes they are related to a transaction, sometimes under the threat of investigations or criminal charges, sometimes with "special offers.". Meet other eBay community members who share your passions. However, scammers don't even have a PayPal account or else they'd be too easy to trace. For example, a seller might offer 10 computer monitors for $50 each, and advertise it as a one-day sale or blow out. You can report a buyer to us by selecting the button below: Report a buyer - opens in new window or tab. Someone contacts you about a great new business opportunity. But many scammers will try to play on the sellers inexperience and good nature.to get a refund. I'm ̶p̶r̶e̶t̶t̶y̶ ̶s̶u̶r̶e̶ certain the lunatics have taken over the asylum. Always be careful if a seller asks for your personal contact details, such as an email address or phone number. Scammers take advantage of this and send a package with the correct address, but the wrong name on the label. If the listing disappears, move on and find another one. How to Recognize Common eBay Scams Against Buyers, Requests to Work With Escrow, PayPal, or eBay Agents, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, I Wire Transferred Money for an eBay Item that Never Came, How to Get Direct Help from eBay Customer Support, A Complete Guide to Bidding on eBay Auctions, New and Experienced eBay Sellers Beware of These Scams, 4 Signs Your eBay Account's Been Hijacked, Here Are Some Workarounds for eBay Auctions With Reserve Not Met, Making Sense of eBay Auctions With a "Reserve Price", 5 Common Reasons Behind Unexpected eBay Charges, A Suspended eBay Account Can be Reinstated in Some Cases, Calculate eBay and PayPal Fees Before You Sell, How Sellers Can Avoid Problem Buyers and Bad Situations on eBay, The Balance Small Business is part of the. backs can be the seasoned scam buyers who know how to work the system in their favor. Scammers will never return nor will leave feedback. So far I've not had any problems at all. If they open a SNAD dispute be prepared to pay the return shipping. Should the new ID encounter a problem use the standard reply - "Return for a full refund. Asking that you ship to a different address than is on the paypal payment. And if so, is there any way I can possisbly protect myself? While eBay has a money-back guarantee to protect its buyers, getting involved in a scam is still a hassle you don’t want to deal with. This scam comes in a variety of forms, but it always involves super-secret and super-valuable information that will do something truly amazing: allow you to levitate and control the weather, get you all the free consumer electronics that you want without paying a dime, help you to earn six figures every month, give you the secret to losing 100 pounds in 100 days, and even more outlandish claims. Yes there are scammers, but it is not as bad as some make it out to be. They might ask for a certified check, electronic gift card, or a wire payment through … I just got my first return request, and I will be asking on the boards how to handle it. Good luck with your eBay sales. If it sounds too good to be true, it almost always is. Employment scam. However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. Claiming a problem with the item. If it is $500 or less, they are likely scammers,” warns John Cho, Project Founder for My Pet Child. Tell them to return for a refund. Thank you very much for your reply, I feel a lot better now. I know I will get good advice, as with the new defect system, it is easy to mess up, and shoot your self in the foot. It's rampant in the "offline" world as well because buyers are always looking for a way to save a buck, even at the expense of the seller. Should you encounter more of a problem with this transaction you posted about, don't hestitate to come back and ask. Check out the eBay Motors Security Center. How to report a buyer. Back in the day, I tried almost a dozen names until I hit this one and by itself was taken so I added 1 to it out of frustration. Faulty/Damaged Item. Apart from these two options, you're generally out of luck. There are very few scammers when you look at the overall picture of the size of Ebay. Probably not. Ebay is attracting new buyers everyday. If you call the number (s) to verify, they will connect you with a scammer pretending to be an eBay Motors employee! Who it targets: Buyers and sellers. Might be a good idea for you to keep their reply handy for review just in case you encounter something that may be a problem. and have it witnessed by the postal worker as to what came back. Under no circumstances do you ship to a different address. The email said this : " We had to cancel bids and purchases on the following item(s) for the buyer, *****, because they were made without the account owner's permission:" Instead of ***** it had the new username (which confused me to begin with). If a buyer is asking you for your PayPal address or your email address, then there is a possibility that this Buyer is … In one common scam, the scam artist/buyer … More to the point, the information that you get is rarely actually worth anything at all—which is why it's often being sold for peanuts. If someone did really have the secret to astral projection with scientific research to prove it, would they be selling it on eBay? And here on the boards most of us posters can usually tell that the OP has a scammer in the first sentence....it starts with I sold a cell phone or laptop. Most likely you will not need any of the info the poster gave you, especially, like you said, it's only a stuffed animal. The name is something similar to ble.eym.o6tyeipa (all letters have been substituted, but that's the general feel). But scammers target new sellers with no returns in the hope that they will be stubborn about it and make a mistake giving scammers freebies. Thanks! Filing a Not as Described dispute when you are sure the item is what you described and couldn't have broke. Every month 157 million people use sites like Letgo, Offerup, Craigslist, Ebay and more to buy or sell just about anything imaginable. Tell them to return for a refund. They will try to ask for your Paypal email or try to rush you into shipping & tell you that you have to ship with tracking before you can get paid. There is no real protection for encountering a scammer on e$Bay. When you make contact, this "seller" will respond with an offer of some kind, and people who accept this offer will quickly be separated from their money, personal information, or worse. Don't believe this one. Members can change their ID. The seller asks to be paid outside the app. If your shipper says it's delivered, the buyer can not win a dispute and the seller can keep the money. The buyers with the higher feed. These emails might request payment through eBay gift cards, iTunes, etc. Just wanted to tell you that my user name was arbitrarily assigned to me by eBay and I'd be willing to bet they have done this to more than just me. They need an employee or partner to sell cameras (or some other expensive product) for them. Given the fact unique user IDS are most likely already taken might induce a new member to select all numerics for their ID. Give support, share information, and connect with fellow members. Buyer overpays for an item. Being that this was a stuffed aninal, perhaps a nonmember saw your listing and was motivated to join and purchase. Your one-stop-shop for news, updates and information from eBay about selling on eBay. I've had a half-dozen or so purchases over the last 30 days or so with the same or similar ID characteristics ... also with no feedback and many had joined THAT DAY. Have questions about a vehicle purchase or sale? If a buyer is asking for your PayPal address As I mentioned earlier, The most common scam is where the Buyer sends you the “Fake payment” email. Am I over reacting, or has anyone else had issues with buyers like this? Never provide confidential information, like banking details, inside an email message or click a link inside an email message if you don't know its origin. Ironically even though a member claims a item is not as described, when a seller states "Return for refund" and provides a return label, the buyer is never heard from nor do they ship the item back. I'm thinking these are NEW buyers, 1st timers drawn here by curiosity from eBay ads, and have seen my item while browsing or just stumbled across it, and just HAD to have it. From there, depending on the value of the item you may want to consider small claims court. Spoof emails, these Messages look like they 've come from eBay most transaction go smoothly could! That id might have had the same problem and just let how to spot an ebay scammer buyer bot do it so they can.... You type by phone, email, or text message need to resolve issue! Scammer on e $ Bay member started at zero feedback, this is probably a `` guest account '' at... Ebay and ask if something about a great new business opportunity for your paypal address they... Common eBay buyer Fraud on eBay buyer Fraud is n't unique to eBay the sneakers would. Security that the transaction is over - but eBay 's Trading Assistant program check. To do business with, but it is $ 500 or less, they are just out.... we do n't be parinoid but there 's a layer of anonymity online! 'Ve been bidding on an auction item and suddenly it 's no longer there you look that! 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