If there is anything with which I can contribute to help narrow down the “problem” I am more than happy to help. And recordings are taking place! - I have read this forum and numerous other forums thoroughly, thinking others have experienced the same, but now they have the answer, they have the fix, but NO, not isn’t the case. Menu - My Devices - click on the Base station image and then the blue “Restart Device” - hope this helps anyone else. The one thing I wanted this camera system for is an early warning if people are outside my home when I’m inside, however, there are notifications coming through at all. You can go to Security/Mode (located in the right corner of the app) > Home/Away > Select Camera/Sensor Name > Push Notification. It records OK but I get no notifications, which renders the whole system useless. It looks like notifications are sent when the mobile and home base are on same wifi network. Mounting is super simple. In my experience, resetting home base will resolve most of the issues. After I charged the battery and I discovered I was not getting any notifications on my iPhone 8. They might need a more in depth investigation or suggest you to return for replacements. eufyCam 2 Pro offers customizable notifications… My camera correctly records motion and flashes it’s light but still no push notification. No problems with recording on Human only. Thoughts? Carolyn , 15-8-2020 02:21:04 No comments 16 Is there a manual other than the start up guide for the eufy cam wirefree HD security camera set please. Powered by Discourse, best viewed with JavaScript enabled, Now EufyCam not recording video and no push notification. This has to be solved by Anker/Eufy. eufyCam reduces false alarms by up to 95% by applying a 3-step scanning and filtering process. Anyone has/had this problem? In this case, please try the following setup steps to see if it helps: If the issue still persists, please contact us support@eufylife.com. For a limited time, hurry on over to Amazon where you can score this Eufy Security 2k Indoor Camera w/ WiFi for just $39.99 shipped when you clip the $3 off digital coupon and use promo code EUFY8410 at checkout.. Wow! Camera settings–>Notification settings–>All Events Mode–>Home–>Camera–>Push Notification box is checked? But other issues with Ring are not uncommon. The other one is still not working. Everything else works fine - recording / led / alarm but receive no notification on my phone ( iphone ) . I have resolved this by switching notifications settings from Person Alerts to All Alerts. To test notifications, head to the Blink app home screen, arm the system, ensure that the camera is enabled for motion detection (the 'running man' icon is blue color), and then make a motion in front of the camera. Both of my cameras might be working in the morning but at some point during the day one just stops sending push notifications are recording anything… then the motion sensor switches off and I have to remove the camera and then reload it to my account. When the window, door, or cabinet opens, the sensors separate and send you a notification through the Eufy app. RoboVac 30C MAX. RoboVac 11S MAX. You just need the Eufy app on that phone. Within a few moments, you should receive a notification that a motion was detected. I can not explain it but it’s not really reliable sometimes I get a notification sometimes not sometimes very delayed. I've drawn endless combination of zones. @Kevin79 Just need to double check the settings in the App. Unfortunately, it only started working on my iPhone and as of late, still does not send push notifications to my wife's iPhone (she is logged in as the admin). So it seems to be something to do specifically with the cameras triggering an appropriate movement response. Off my own I simply tried rebooting the base station and the cameras (press the sync button 5 times within 3 seconds to turn off the camera, then just press once again to turn back on - will take a minute or so to reconnect to base station). Answer this question Send. TOTALLY USELESS, right now! Looking forward to your reply. They are recording video when motion is detected but I’m not receiving any notification on my phone but this has been enabled and my phone settings are also correct. I will then be happy to come back to you.“. thanks. No push notifications received, despite all level of notifications are allowed. Regardless all settings for notification are enabled on both phone as Eufycam. This is completely unacceptable for any software, but especially a security oriented one. Note: If you have a Ring Protect Plan subscription, turning off alerts does not turn off … In this case, could you please reach out support@eufylife.com? On our end, we have not experienced this activity, so our team will most likely need more technical information regarding your home setup. I am having the same problem… I bought myself a Eufy battery doorbell 2k with homebase2 last week. > We will now review some scenarios and will offer you solutions again shortly. Has anyone found a fix for this seems it started with the latest eufy app update. I have also made sure all notification settings are turned on. You can go to Security/Mode (located in the right corner of the app) > Home/Away > Select Camera/Sensor Name > Push Notification. Build and presentation is good - Nice if you don’t want to use them. I had the same problem! Let us know if there’s still an issue afterward by emailing our support - support@eufylife.com. I am having these issues. The push messages can also be turned off in the settings. I am receiving absolutely no notifications!! I hope they will solve this problem this month. I am not getting any notifications on my phone and other iOS devices including two Mac desktops. Mode–>Home–>Camera–>Push Notification box is checked? Recording video’s and sending notifications is one of the main reasons to buy a cam for safety. Obviously I went through the basic troubleshooting steps to figure it out.... - Ring Video Doorbell If there is movement, an alarm is triggered and you should receive a message, depending on the settings. I took it out and inserted it again, once the Base Station noticed the SD Card, push notifications and alarms started working! can be set to only send notifications for people. The support is very slow and nothing in the support section. Dear, Same problem - No notifications - it does record video but even though notifications are switched on and enabled none come through. I was able to receive notifications the first few days I installed the cameras. You can go to check from the menu Camera Settings> Motion Detection. I will continue to work the issue until the end of next week at the latest. I’ve had the same problem. My camera correctly records motion and flashes it’s light but still no push notification. Same issue by me I open a support ticket they tell me the following: > „You are basically right. Examples are … I actually did this yesterday with no effect, so it might be worth trying again if you have already done it. I am having the same problem with recording but not getting any push notifications. edit: am currently chatting with support through the app to see if I can sort it out. The only real testing they did with me was to run through all the settings (which I’d already exhausted). I get Notifications (not via text, but via the app), but can never watch the videos. Ooohhh didn’t know how to turn off the camera. Here's how to do that! Enter the EufyCam E, which they claim has a 1 year charge cycle… The app can be slow to connect to the camera is a common theme. Not sure why this camera all of a sudden isn’t working but the other is fine. Anker support please do something asap. I’ve had cameras that needed to be charged about every 30-45 days, which is a reason I dropped those cameras pretty quickly. I was hesitant at first when choosing this brand, a year ago, because the Eufy name itself is not well known. OK for anyone else who is having the problem, I think I’ve found the answer (for my phone anyway) My phone sets all apps to be managed automatically by default so if it sees it hasn’t been used for a while it shuts the app down to preserve power. Please also let us know the exact model of your device and the operating systems. Eufy is sending notifications, not text messages, and those can come thru WiFi. Thank you. Have already contacted their support department and am waiting to hear back. 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