I admire how thorough you are at including all the details of a fairly bland business class product. Passengers seated in the premier cabin can choose between a western or Korean lunch selection. The good news is that these are some of the most spacious staggered seats out there. I’ve flown Asiana a number of long hauls in first, and it’s just as bad in first. Asiana Airlines business class upgrades: using Asiana Club miles. was very good. The wife and kids don’t seem mind the seats … but I will enjoy their 20 year old Tawny Port! I boarded through the forward door on the upper deck, where the exceptionally polite flight attendants pointed me in the direction of my seat. I was lucky, and had a cooler cabin, though! I even explored the Korean/Japanese/Chinese options and they each only had 4-5. There were a total of about 20 Hollywood movies, and then some TV shows as well. Asiana Airlines’ 747-4 business class cabin features a 2-2 seating arrangement. I was confident that six months out we would receive a waitlist upgrade to first class on the domestic portion to match the I fare ticket, but to my surprise, it never came through and we were left hanging as numbers two and three on the upgrade list on the day of departure. Not many people would choose the latter but that is what it comes down to. Lucky always includes that info in the first post of the series. I actually tend to run a little cold on flights, but this was very uncomfortably hot. The flight attendants were attentive and topped off my pedestrian glass of Laboure – Roi Macon-Villages Chardonnay (about $17 a bottle). Register here to save your space. The Asiana Airlines ‘Business Smartium Class’ cabin. What’s interesting is that I continued on with OZ to Hanoi on an older A330 and the temp was actually quite comfortable the whole trip (same on the return from SIN to ICN). This site is for entertainment purposes only. The heat was unbearable. Good food and wine choices; really enjoyed just about everything I ate in both directions. We are flying ICN-LAX in January on these seats and I’m not looking forward to it. Behind it are roughly 100 economy seats. Credit: Chris Ashton The lounge . This is one thing I love about the A380 upper deck. I thought the food was alright — the soup, cheese course, and dessert were great. I loved that the end tables at either end gave us a significant buffer from the aisle. Earn 75,000 Membership Rewards® points | Terms Apply. Seat was mostly comfortable, although like others I found the foot cube to be a little tight (not as tight as UA’s business class seat though). The TV shows were random at best and didn’t have many episodes of anything (5 of Hawaii 5-0 is probably the high watermark) so I was really disappointed there. But particularly given that they still have angled seats in J on many long-haul planes, I don’t think anybody here would argue they are overall a superior airline to, say, JAL, which is rated lower (4 stars) by Skytrax. Immediately to the left of my seat were the easy to use seat controls, as well as the entertainment controls. Lucky, just FYI — Koreans rate Asiana’s Korean food over Korean Air, @worldtraveller73 agreed, my kids love the OZ A-380 but it doesn’t work for me but that’s the bottom line: it’s all about showing them the world and creating genuine happy memories Here are more photos of this plane/airline: https://www.flickr.com/photos/kalboz/albums/72157687365263832, Too many comments to make this very long…I flew ICN-LAX in the front cabin business just a few weeks before this…. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Do Asians prefer it this way? About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. So if you could get a window seat, go for it! For those in the center section, you can select either the “honeymoon seats,” where you’re really close together, or you can select the seats where you’re further apart. I was also offered a selection of bread. I’d say business class was about 80% full. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Maybe just an issue on the A380? 8-across for 2K or 4-across for 4K? A few minutes later flight attendants passed through the cabin with L’Occitane amenity kits, which include socks, eyeshades, earplugs, a comb, tissues, body lotion, and a toothbrush and toothpaste. I targeted the seats in the odd-numbered center rows because they are super close to each other — if you’re traveling alone, you’ll want to steer clear of these seats because your neighbor is literally within spooning distance. It’s Lucky’s review. Even 5 rows from the galley the cleaning and stacking of glasses and crockery kept waking me up which they do in the aisle and not the galley proper. I also checked out the airshow. I’m can’t wait to fly this business class once pandemic is over. My IFE controls didn’t work at all, including the FA call button, so I couldn’t use that remote control whatsoever. In March I flew Asiana BKK-ICN-JFK-ICN-BKK in J and on *none* of the flights was there a pre-meal beverage. I made a quick stop through Asiana’s Business Class Lounge. . The flight attendant said she was impressed that I’d asked for Hite beer by name — it’s one of my favorites. I found the food to be very good. We may receive compensation when you click on links to those products. One Mile at a Time is owned by PointsPros, Inc. – Heat; I found it very hot the entire flight and with no control, there’s really nothing you can do. The meal service was slow, and was only completed about 2hr30min after takeoff. 10/26 OZ323 Incheon to Chengdu departing 8:00PM arriving 11:00PM. The seats are comfortable enough, though there are better seats out there, and I don’t care for the cabin finishes. Is there a way to upgrade to first class (on one or either leg) and if yes is it worth it? Who cares about the review. Most 777s have the usual staggered 1-2-1 configuration, which is fancifully named Business Smartium. I like large down-alternative pillows that other airlines provide in the premier cabin, and this particular pillow was not acceptable for a 13-hour flight, so I borrowed a second one from one of the other empty seats. – Food; I’m pretty picky about food and I’m not fancy so business class food often doesn’t appeal. Unfortunately, the seat in its fully flat mode was uncomfortable because the middle segment slightly protruded into our spines. For a man who’s 6’2″ and 240 lbs, I found the Asiana A-380 business-class seats to be cramped and too small for me. Yes, the foot cubicle is quite tight, Lucky. Asiana does not provide amenity kits to business-class passengers flying out of San Francisco or Los Angeles, which didn’t bother me — how often do we really feel compelled to take them home? just flew JFK-ICN on A380 business class(using UA miles), echo the comments above, the cabin was way too hot, but found the same to be true on JAL return. – Seats; the finishings were kinda lame, though I’m not a designer so it’s not a big deal. With this staggered configuration, the tray table is attached to the seat in front of you, and can be removed and folded over to be placed in front of you. Great staff but the business layout is terrible. It reminds me of the beige PC cases from the 90s. Fortunately, I found plenty of mixed award flights on Asiana that featured center “honeymoon” seats, as opposed to the traditional middle herringbone configuration, which we had already experienced when flying on Delta One for our honeymoon to Amsterdam. I was somewhat surprised by the layout of the business class cabin at first. I always wondered why they keep the temp so low during the summer (and in planes) and this solves my mystery! My partner and I flew Asiana 777 business class from SYD-ICN-HNL this month. I would not hesitate to travel in Asiana’s business class on the 777-200ER again. Korean, if you have a window, you have to step over the next person. I don’t read the review, just look at the pictures, read the smallish comments and leave. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. The business class seat has a shoulder harness, so during our taxi out the crew came by each seat to make sure passengers had it on. Really? Asiana business class lunch — cheese plate. im all about having great flight experiences, but both products look unimpressive. took the same route in Asiana 3 years back in first class. Think 23-24C [73-75F] even in winter and more during the summer. At 12:10PM the cabin manager made her welcome aboard announcement, at which point the door closed. The sweeping view of airport operations, along with the twinkling lights, was romantic. As usual, it took a while to pushback and start the engines, and we started our taxi by 12:20PM. Also waiting at my seat were a pillow and blanket. After the meal the cabin lights were dimmed and mood lighting was turned on, though the lights were never fully turned off. Asiana business class meal — orange juice. Enjoy premium business class services from the beginning of your journey to its end. The last time I attended an conference at the Coex convention center, the convention center temperature was set around 25, whereas US convention centers always seem to be set at 18-20 (or less). Much better. Given how detailed the reviews are, most readers would have ample information to decide whether that particular statement does or doesn’t apply to them. I was hoping to get some work done, but could not. Ditto the cabin finishes; while they’re bland, they’re also not gaudy and obnoxious (looking at you, Emirates). What is the rationale behind this? First is a one seater for single people which I took. However, the cabin was kept really warm, so in many ways it was a blessing that the blanket was so light. I much prefer JL’s 787 business class seats. The second dish I had was Korean pancakes, or jeon. I found the footwell to be quite tight, though I guess the benefit when you’re closer to the aisle is that you can still easily bend your knees while sleeping. The Korean airline utilizes both the A380 and 777 on its US routes. Asiana Airlines is officially axing first class from its Airbus A380s, although the upmarket private suites themselves will be retained and sold under the new brand of Business Suites. When it was time to sleep, it took some seat adjustments to get comfortable. I sipped Taylor’s 20-year-old Tawny Port ($50 a bottle) as I nibbled on traditional Korean cookies, which acted as a great palate cleanser. The captain told us there had been a small fuel spill at a United gate — while not dangerous, it wreaked havoc on airport operations and left us without a gate for about an hour. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. @Ben, from the many Koreans I know, including my fiancée – yes, Koreans like warmer indoor locations. It was around 6:00pm and bustling, but we had no difficulty finding seats. A few minutes later the crew passed through the cabin with landing cards for Korea. Just a different perspective. Asiana’s Business Cabin on A380 is located on the second floor. do you guys think its worth springing for the first class or is business just fine for asiana? I flew this exact same route in 2014 when the A380 was new with OZ and it looks like the food has NOT CHANGED in 3 years. GREAT crew, decent but not fantastic food, and acceptable IFE. Notify me of follow-up comments by email. Thank You for the good photos, Asiana has a good presentation on their foods yet, thoe ‘honeymoon’ sets are just to close (as you have indicated); I love your reports; was the after take-off, nicely presented Laurent Perrie champage served chilled? How do you find the cabin temperture on Asiana? Featured user comments Read user reviews for Asiana Airbus A380-800 (388) Duration: 13hr25min The Asiana Airlines Airbus A380 has two stories and can hold close to 500 passengers. @Legend. Asiana puts first class on the lower deck of the A380, meaning that business class takes up about two thirds of the upper deck. The dish was interesting to eat, but I couldn’t decide whether I liked it or not — it’s essentially seasoned vegetables and meat that are coated with egg wash and flour, then fried in oil. cabin temp is ok, ( same on jal) I just open the over head vent a bit, makes it plesant. While the color of the fabric upholstery is not contemporary, the cabin itself was clean and in mint condition. So, into my pajamas and off to bed! In the nose of the plane were two lavatories. Nice writeup. An added benefit to our seat configuration was the slide-out tray table, which allowed you to escape the seat without making a mess at mealtimes. The one touch that really stuck out for me was the arran… Asiana’s business-class lounge features a baby grand piano, shower rooms, massage chairs and large storage lockers. Terms apply to the offers listed on this page. They used to have quite nice amenity kit, but that’s been downgraded to what you got… It’s mostly attributable to the fact that Asiana airlines’ parent company, Kumho Asiana Group, is going through some tough financial difficulties as I speak. I am not going to choose this airline or not choose it based on the review. My seat in Asiana Airlines' Business Class cabin In most 2-2-2 configurations the smart seats to choose are the middle ones, because you g… The amenity kits and bedding are pretty basic. Unlike other business-class experiences, nuts were not provided. When taking my meal order they asked what I would like to drink, and at the time I thought that was for a pre-meal beverage service, but no, that drink was delivered shortly after table-setup, appetizer and bread. While the seatbelt sign was only turned on about 10 minutes before landing, the cabin already had to be prepared over 30 minutes out. Each seat in the business-class cabin also has aisle access and a foldable armrest. I flew the opposite routing (ICN-LAX) 11/6 and found it very warm un the cabin. Two hours before landing, we were served another small meal: a mixed green salad with prosciutto ham. Save my name, email, and website in this browser for the next time I comment. The Cons: The cabin was too warm and the pillow was insufficient for a 13-hour flight. The bed measures 74.5 inches in its lie-flat position. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. Depart: 12:10PM This site does not include all credit card companies or all available credit card offers. https://www.airlinequality.com/airline-reviews/asiana-airlines If it’s at an angle, it might be (I’ve seen some airlines just use a lap belt with an airbag in it). Asiana’s A380 has a total of 66 business class seats, located entirely on the upper deck. “This is a nice lounge and quite modern after Asiana Airlines move here at ICN Airport. A beverage/canape service before the meal or a “combined service?”. If you'd like to participate in the discussion, please adhere to our commenting guidelines. Taxes and fees were $16.40 x 2 tickets = $32.80 She informed me that the flight time was 12hr55min, thanked me for flying Asiana, and asked if I wanted a newspaper. Then on the console to the side of the seat were the reading light, headphone jacks, USB outlet, as well as a cupholder, a literature pocket, and another small storage compartment. The library-like setting was a delightful contrast to the loud retail environment of the main terminal. Please view our advertising policy page for additional details about our partners. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. FA said temp could not be lowered. Just flew LAX to ICN on the A380 (and returned on the same) and I agree with other comments. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. During the descent they came by each seat to thank everyone for flying Asiana. Class: Business Smartium Class Flight Time: 10 hours Seat: 18F. This post contains references to products from one or more of our advertisers. Asiana business class lunch — coffee and cheesecake. I then watched some more Hawaii Five-O, and soon enough we were over Japan, just 2hr30min from arriving in Korea. We had a smooth touchdown at Incheon Airport at 5:30PM, and from there a lengthy taxi to our arrival gate. Tell us about your experience, below. I much prefer these staggered layouts. I was looking for a special flight experience for my wife as we traveled to the Philippines to visit her family. (Only 1 can be used per ticket, and cannot be applied to additional itineraries after being applied to a one-way ticket.) The glass was placed on my tray, then I was poured a taste, then the bottle was held in front of me, and then the glass was filled up. Your email address will not be published. Flown this at least 3 times as this is ubiquitous award on the UA search engine from LAX to SE Asia. Every other row has the console closer to the aisle, with the seat closer to the window. Ease up on the hyperbole. The crew lined up throughout the cabin, and then did a synchronized bow. Each seat came with a traditional AC power outlet and USB power port. It’s a solid hard product, though not amazing — personally I prefer reverse herringbone seats and Apex Suites. A RED VENTURES COMPANY. One lavatory was quite spacious, while the other was a more standard size. Champagne Cattier Brut was served later from the bottle (it retails for about $20 on the ground). However, apparently I’m a total idiot. For the main course I ordered the grilled salmon, which was served with pesto cream sauce, risotto, and vegetables. For a brief period of time, they didn’t even give out amenity kits on inbound flights to Seoul (thus only the passengers on outbound flight from Seoul got amenity kits). Asiana business class lunch — grilled salmon main course. Flight Time: 13 Hours 25 Minutes Introduction: To Taipei with Star Alliance and SkyTeam business class awards 02. United Airlines 737-900/ER first class San Diego to Los Angeles 03. My mission: to find the coziest seat configuration at the most affordable price, accomplished as I was able to book United award tickets from Orlando to Manila on Asiana Airlines. The seat pitch, 80.4 inches, was more than adequate, but then again, I’m 5’8.” I estimate that if you’re under 6’3,” you’ll find it sufficient, too. I have to say the hard product was very hard indeed (pun intended). The seat was comfortable with about five inches of padding for bottom support — the headrest and upper-body support provided extra padding of about 6.5 inches. Mid-flight snacks included sandwiches and ramen noodles, which my wife enjoyed. None of the options sounded especially appealing to me, though I selected the potato crusted orange roughy. This reminds me of the Curb Your Enthusiasm skit where Leon explains the difference in sleeping temperatures between blacks and whites. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. http://seat38a.com/asiana-airlines-oz-201-lax-to-icn-smartium-business-class/. 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